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Products/RecordeXe/Privacy policy

RecordeXe Privacy Policy

Effective date: 14 September 2026

This Privacy Policy explains how devride.com ("devride.com", "we", "us") handles personal data when you use RecordeXe, our screen recording and video editing app for Windows (the "App"). It applies to the App and to the account service the App uses.

The short version: your recordings stay on your PC. We collect only what we need to run your account and check your subscription. We do not show ads, we do not use third-party analytics or tracking tools, and we do not sell your data.

1. Who is responsible for your data

The data controller is:

devride.com Email: alisufyanbutt@hotmail.com

For any privacy question or request, write to alisufyanbutt@hotmail.com.

2. Data that stays on your PC

The following is created and stored only on your computer. We do not receive it, and the App does not upload it anywhere.

Data Where it is kept
Your recordings (video, and any system sound, microphone and webcam picture they contain) Your Videos\RecordeXe folder, or the folder you choose
Separate camera video and microphone audio files for each recording A hidden .sources folder beside the recording; deleted when you delete the recording from the library
Edited exports (MP4, GIF, MP3, M4A and WAV) and edit settings On your PC, next to your recordings or in the App's local data
Screenshots (PNG) A Screenshots folder inside your save folder; also copied to the Windows clipboard when you take one
Processed audio from voice cleanup Cached in the App's local data folder
Thumbnails and the App's local library database The App's local data folder
Click and shortcut log (see below) A small JSON file saved next to each recording
Local settings, such as theme, devices, quality, schedules, record options and export settings The App's local data folder
Print Screen key registration and "Start RecordeXe when you sign in to Windows" Local Windows settings on your PC, which you can turn off in the App
Crash and diagnostic logs The App's local data folder; never sent automatically
Sign-in tokens The App's local data folder, encrypted with Windows Data Protection (DPAPI)

Click and shortcut log. To power auto-zoom and the keystroke overlay, the App records, for each recording, the positions and times of mouse clicks and the labels of shortcuts you press. A shortcut is a key pressed together with Ctrl, Alt or the Windows key, plus function keys (F1-F12) and Esc. Ordinary typing is never logged. The log stays on your PC, and you can turn it off in Settings.

Microphone and camera. The App uses your microphone and webcam only while a recording is in progress and only when you have turned them on for that recording, and it shows a live webcam preview on the Record page while the webcam is turned on. Windows also lets you control this access in Settings > Privacy & security.

Optional Studio voice model. Voice cleanup runs on your PC. The Standard model is built into the App. If you choose to download the optional Studio model (a one-time download of about 10.6 MB), the App connects to GitHub (github.com release assets) to fetch it. GitHub receives your IP address and standard request data, such as the time of the request, under the GitHub Privacy Statement. No recording data is sent.

What you record is up to you. Recordings may contain personal data about you or other people, such as anything visible on screen or audible during a call. Because recordings never leave your PC through the App, we do not have access to them; you decide what to record and who to share it with.

3. Data we process to run your account

RecordeXe requires an account. The account is handled by our own authentication service, Flyo, which is hosted on Microsoft Azure. When you create an account, sign in, reset your password or use the App, the following data is processed:

Category Data Purpose
Account identity Email address Create and identify your account, sign you in, send password reset emails, respond to support requests
Credentials Password Sent over an encrypted HTTPS connection to create and verify your account. The password is stored by the account service, not by the App.
Device information A random device ID generated by the App, and your computer's name Recognise your devices and keep sign-in secure
Account records Account creation date Operate your account
App settings and trial App settings and your free-trial start date Keep your settings and apply the 7-day trial fairly across reinstalls
Session tokens Access and refresh tokens Keep you signed in. On your PC they are encrypted with Windows DPAPI.
Password reset A one-time reset link or code Let you choose a new password
Connection data Your IP address and request times, as received by any internet service Deliver the service and protect it against abuse; may appear in standard hosting and security logs

We check the domain of the email address you register with, to block disposable email services. This check happens in the App and does not create extra data.

4. Subscriptions and payments

RecordeXe Pro is sold through the Microsoft Store. Microsoft processes your payment and manages your subscription under the Microsoft Privacy Statement. We never see or store your card or payment details. The App only asks the Microsoft Store whether a RecordeXe Pro subscription is active on your Microsoft account, so it can unlock Pro features and restore purchases.

5. What we do not do

  • We do not upload, view or analyse your recordings.
  • We do not show advertising.
  • We do not use third-party analytics, advertising or tracking SDKs.
  • We do not sell or rent your personal data, and we do not "share" it for cross-context behavioural advertising.
  • We do not send crash or diagnostic logs automatically. If you choose to email a log to us for support, we use it only to resolve your issue.
  • We do not collect your location.

6. Legal bases (EEA, UK and similar laws)

Where the GDPR or UK GDPR applies, we rely on:

  • Performance of a contract (Art. 6(1)(b)), to create and run your account, sign you in, reset your password, apply your trial and plan, and provide the App.
  • Legitimate interests (Art. 6(1)(f)), to keep the service secure, prevent abuse (such as blocking disposable email registrations and detecting misuse of sign-in tokens), and answer support requests. We have balanced these interests against your rights.
  • Legal obligation (Art. 6(1)(c)), where we must keep or disclose information by law.

We do not use your data for automated decision-making that has legal or similarly significant effects on you.

7. Who we share data with

We share personal data only with service providers who process it on our behalf and under our instructions, and only as needed to run RecordeXe:

Provider Role Data involved
Microsoft Azure (Microsoft Corporation and its affiliates) Hosting of the Flyo account service and its database Account, device, settings and connection data described in section 3
Azure Communication Services (Microsoft) Sending password reset and account emails Email address and the content of the email

Microsoft Store processes payments and subscription status as an independent controller under Microsoft's own privacy terms (see section 4).

GitHub serves the optional Studio voice model download as an independent controller under its own privacy statement. It receives your IP address and standard request data only if you choose to download that model (see section 2).

We may also disclose data if required by law, to protect the rights, safety or property of our users or others, or as part of a merger, acquisition or sale of assets, in which case this policy will continue to protect your data or you will be notified.

8. International transfers

Our account service runs on Microsoft Azure, and data may be processed in countries other than the one you live in, including the United States. Where data from the EEA, UK or Switzerland is transferred to a country without an adequacy decision, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (and the UK Addendum) incorporated in Microsoft's data protection terms, or on the EU-US Data Privacy Framework where Microsoft is certified. You can ask us for more information about these safeguards.

9. How long we keep data

Data Retention
Recordings, camera and microphone source files, exports, screenshots, thumbnails, click/shortcut logs On your PC, until you delete them. We never hold copies.
App's local data (database, settings, voice-cleanup audio cache, tokens, crash logs) On your PC, until you uninstall the App, which removes it
Account, device and settings data For as long as your account exists; deleted when your account is deleted
Trial start date For as long as your account exists, so the trial cannot be restarted
Password reset links and codes Until used or expired
Hosting and security logs For a limited period needed for security and troubleshooting, then deleted
Support emails For as long as needed to resolve your request and any follow-up

10. Deleting your data

  • Local data: uninstalling RecordeXe removes the App's local data from your PC. Your recordings and screenshots in Videos\RecordeXe (or the folder you chose) are your files and remain on your PC until you delete them.
  • Account: email alisufyanbutt@hotmail.com from the address registered to your account and ask us to delete it. We will delete your account data, except anything we must keep by law, and confirm when done.
  • Subscription: deleting your account does not cancel a Microsoft Store subscription. Cancel it from your Microsoft account.

11. Your rights

Depending on where you live, you may have the right to:

  • access the personal data we hold about you and receive a copy;
  • correct inaccurate data;
  • delete your data;
  • restrict or object to certain processing, including processing based on legitimate interests;
  • data portability, receive your data in a structured, machine-readable format;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with your local data protection authority.

California residents (CCPA/CPRA). In the last 12 months we collected identifiers (email address, device ID, device name, IP address) and account information (password, account creation date, settings, trial start date) for the business purposes described in section 3. We do not sell personal information or share it for cross-context behavioural advertising, and we do not use sensitive personal information for purposes other than providing the service (your password is used only to authenticate you). You have the right to know, delete and correct your personal information, and we will not discriminate against you for exercising these rights. An authorised agent may make a request on your behalf with proof of authority.

To exercise any right, email alisufyanbutt@hotmail.com. We may need to verify that the request comes from the account holder. We respond within one month (or 45 days under the CCPA), and tell you if we need more time as the law allows.

12. Children

RecordeXe is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal data from them. If you believe a child has created an account, contact us and we will delete it.

13. Security

We protect your data with measures appropriate to the risk, including:

  • encrypted HTTPS connections between the App and the account service;
  • passwords stored by the account service, never by the App;
  • sign-in tokens encrypted on your PC with Windows DPAPI, tied to your Windows user account;
  • protection against reused or stolen refresh tokens;
  • keeping recordings off our systems entirely.

No system is completely secure. If a breach affecting your personal data occurs, we will notify you and the authorities where the law requires.

14. Changes to this policy

We may update this policy when the App or the law changes. We will change the effective date at the top, and for significant changes we will tell you in the App, on the Store listing or by email before they take effect.

15. Contact

devride.com Email: alisufyanbutt@hotmail.com

See also the terms of use for RecordeXe.

DevRide

Web, cloud, AI and mobile software for clients. Privacy-first apps of our own on the Microsoft Store, published as Technocrux.

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